FAQ's

Yes. We can do that, but you can also search online and find forums to help with the transfer.

Yes, you can trade in your old device see here for the offer.

Please visit our Special Offers page here for full details.

When you purchase a refurbished device, you are being both socially responsible and environmentally friendly, so relax in the knowledge you’re helping our planet as well as buying a reliable, quality product.

We have an intensive refurbishing process that ensures each system and piece of equipment meets our rigorous standards. We thoroughly examine the equipment in detail, undertake any necessary upgrades and re-set the IT equipment to a like-new condition.  Click here to find out more.

Yes.  Our refurbishment process is both intensive and exhaustive and we pride ourselves on delivering best-in-class products when it comes to performance and price.  Please click here to read more. 

Yes.  We provide best-in-class refurbished IT equipment and we upgrade and refresh to current specifications, all delivered with support and product guarantees for your peace-of-mind.

Our products are sourced from well-known, reputable B2B environments such as Apple, Samsung, Acer, and Dell to name a few.  You can read more about this here. 

Please contact us and one of our skilled team will be happy to discuss in more detail with you. 

All our products are reliable and refurbished to an exceptional standard. However, nothing in life goes 100% to plan and that is why all our customer purchases are covered with a 6-month warranty, on all products.  Click here to find out more. 

Absolutely! All our products come with a 6-month warranty as standard, with an option to purchase an extended 12-month warranty.

Please open an account if you wish to track your order. In addition to tracking your order, creating an account has several benefits, including faster checkout and the ability to store multiple delivery addresses. Please click here to open an account. 

Sometimes there can be a delay but rest assured, should this happen, we will always keep you up to date on developments.

The return period is 14 days from the date of delivery, and we offer a no-hassle returns policy. Returns made during the return period can be done so free of charge by obtaining a return label from us. For orders outside the money-back guarantee period, we may require you to cover any costs to return the goods to us. More information can be found here.

Refunds will be issued within 14 calendar days of the date we receive the goods back. More information can be found here.