Help & Advice

It’s always difficult trying to navigate a site to find out who to contact and where to go if you have a problem. At Prem-Tek we want to make it easier for you; here are some of the contact details you may need:

For order queries, please email us at:

For general enquiries, please email us at:

If you have a specific question about Prem-Tek, how we refurbish products or who we work with, contact us at:

Please remember to refer to our Frequently Asked Questions before contacting our team, as the majority of queries can be answered here.

For any information about our Delivery process, click Here. For any information about our Returns process, click Here.

For any of the legal bits please refer to our Terms & Conditions.



When you make a purchase with Prem-Tek, your purchase offers performance, reliability, and peace of mind due to a rigorous refurbishment process and a generous 6-month warranty.


Enjoy powerful, reliable, premium B2B equipment at a fraction of the cost. Whether you're looking for a single item or are seeking preferred pricing when purchasing in high volumes, Prem-Tek is here to help.

Bespoke Service

With Prem-Tek, enjoy custom hardware configurations, upgrades, and even device wraps. Want to give your devices a vibrant design? We offer different colours, textures, and custom imagery.

Returns Policy

Prem-Tek ensures the products you receive are to the highest standard. In the unlikely event your Prem-Tek purchase doesn't meet expectations, enjoy a 14-day no-hassle returns policy.