Returns


Reliable IT hardware is what fuels successful modern businesses, and the team at Prem-Tek knows it. We've spent more than twenty years refurbishing, upgrading, and repurposing business-to-business IT equipment, ensuring the products we provide are best-in-class when it comes to performance and price.

Prem-Tek products are those you can rely on, with one of the most intensive and rigorous refurbish, refresh, and upgrade programs available today.

However, nothing goes 100% according to plan, which is why you'll find our no-hassle returns policy, and our 6 and 12-month guarantees give you peace of mind when it comes to your Prem-Tek purchase.

Returns can be made during the return period at no additional cost, using a return label that will be provided to you once your return has been confirmed. Begin a return via our website; you'll need your order number to commence the process. We'll provide a return label for you to use. Don't worry about returning the packaging; we don't request packaging to be returned with items, in line with our focus on minimising carbon footprints.

For orders beyond the money-back guarantee period, we may require that you cover any costs for the return of goods.

The return period is 14-days from date of delivery.

WHY CHOOSE US

Reliability

When you make a purchase with Prem-Tek, your purchase offers performance, reliability, and peace of mind due to a rigorous refurbishment process and a generous 6-month warranty.

Pricing

Enjoy powerful, reliable, premium B2B equipment at a fraction of the cost. Whether you're looking for a single item or are seeking preferred pricing when purchasing in high volumes, Prem-Tek is here to help.

Bespoke Service

With Prem-Tek, enjoy custom hardware configurations, upgrades, and even device wraps. Want to give your devices a vibrant design? We offer different colours, textures, and custom imagery.

Returns Policy

Prem-Tek ensures the products you receive are to the highest standard. In the unlikely event your Prem-Tek purchase doesn't meet expectations, enjoy a 14-day no-hassle returns policy.